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Battery Error in DJI Mavic Pro – Troubleshooting and Solutions for Drone Pilots

If you’re a proud owner of the DJI Mavic Pro drone, you know just how crucial the battery is for powering your flights. However, like any device, the Mavic Pro is not immune to battery issues that can arise from time to time. One such issue that users can encounter is a battery failure or malfunction, resulting in a power supply error.

When faced with a battery error on your DJI Mavic Pro, it’s essential to diagnose the issue and find a solution as quickly as possible. A battery issue can prevent you from enjoying your flights and capturing the stunning aerial footage that the Mavic Pro is known for.

There are several potential causes for a battery error on the Mavic Pro. It could be a simple calibration issue, where the battery needs to be properly calibrated to ensure an accurate power supply. Additionally, a faulty battery can also lead to an error, requiring a replacement to resolve the issue. Other issues such as moisture or physical damage can also cause battery problems.

To troubleshoot the battery error on your DJI Mavic Pro, start by checking the battery connections. Ensure that the battery is securely inserted into the drone and that all the connectors are properly aligned. If the battery is loose or not making a solid connection, it can result in a power supply issue.

If the battery connections are secure, try recalibrating the battery through the DJI Go app. This process involves fully charging the battery, then discharging it until it reaches around 8%, and finally fully charging it again. Recalibrating the battery can often fix calibration-related issues that cause power supply errors.

If recalibration doesn’t solve the problem, try using a different battery to see if the error persists. If the new battery works fine, then it’s likely that your original battery is faulty and needs to be replaced.

In conclusion, a battery error on your DJI Mavic Pro can be a frustrating issue, but with some troubleshooting and potential solutions, you can get back to flying in no time. Remember to always check the battery connections, recalibrate the battery if necessary, and consider replacing a faulty battery. By taking these steps, you’ll be able to resolve the power supply issue and continue enjoying your Mavic Pro to the fullest.

Common Battery Errors

When using the DJI Mavic Pro, you may encounter various battery errors that can affect the power supply of your device. It is essential to know and understand these common battery issues to troubleshoot and find appropriate solutions. Here are some of the most common battery errors you may encounter:

  • Battery failure: This error occurs when the battery fails to provide a sufficient power supply to the DJI Mavic Pro. It can be caused by a malfunctioning battery or a problem with the power connection.
  • Battery issue: This error indicates that there is an issue with the battery, such as a low battery level or a damaged battery. It is important to check the battery status and replace if necessary.
  • Battery error: This error can occur due to various reasons, including firmware issues or compatibility problems. It is recommended to update the firmware and ensure that you are using the correct battery for your DJI Mavic Pro.
  • Battery malfunction: This error signifies that there is a malfunction in the battery itself, and it is not functioning properly. It can be caused by internal damage or wear and tear over time.

If you encounter any of these common battery errors while using your DJI Mavic Pro, it is important to address them promptly. Check the battery connections, charge level, and overall condition of the battery. If the issue persists, consider contacting DJI support for further assistance.

Identifying Battery Malfunction

When using the DJI Mavic Pro, it is important to have a reliable power supply to avoid any failures or issues during flights. One common problem that Mavic Pro users may encounter is a battery malfunction, which can lead to errors and unreliable power supply.

Signs of Battery Malfunction:

1. Error Messages:

If you see error messages related to the battery on your Mavic Pro controller or mobile app, it is likely there is a battery issue. These error messages can include “Battery Error” or “Power Supply Malfunction.”

2. Abnormal Battery Behavior:

Another indication of a battery malfunction is abnormal behavior from the battery itself. This can include sudden drops in battery life, inconsistent power output, or an inability to maintain a consistent charge.

Possible Causes of Battery Malfunction:

There are several reasons why a DJI Mavic Pro battery may experience a malfunction:

  1. Physical Damage: Dropping or hitting the battery can cause internal components to become damaged, leading to a malfunction.
  2. Overheating: Excessive heat can damage the battery’s internal circuitry, causing it to malfunction.
  3. Manufacturing Defects: In some cases, a battery may have a manufacturing defect that leads to its malfunction.

Resolution:

If you suspect a battery malfunction, it is important to address the issue promptly to avoid any further damage or potential safety hazards. Here are some steps you can take:

  1. Stop Using the Battery: If you notice any signs of a malfunctioning battery, immediately stop using it and remove it from your DJI Mavic Pro.
  2. Contact DJI Support: Reach out to DJI customer support to report the issue and seek their guidance in resolving the problem.
  3. Follow Professional Advice: When consulting with DJI support or any professional repair service, be sure to follow their instructions carefully to ensure a safe and effective resolution.

Remember, the battery is a crucial component of your DJI Mavic Pro’s power supply. Identifying and addressing battery malfunctions promptly is essential to ensure the reliability and safety of your drone flights.

Causes of Battery Failure

There are several possible causes for battery malfunction or failure in the DJI Mavic Pro.

1. Power Supply Issues

One of the main causes of battery failure is a problem with the power supply. If the battery is not receiving a consistent and sufficient power supply, it may not function properly. This can be due to issues with the charging cable, the power adapter, or the power source itself.

2. Overcharging

Overcharging the battery can also lead to its failure. Charging the battery for an extended period of time or using a charger with a higher voltage than recommended can cause the battery cells to deteriorate and lose their capacity to hold a charge.

3. Physical Damage

Physical damage to the battery or its connections can result in a battery malfunction. Dropping or mishandling the battery can lead to internal damage, rendering the battery unusable. Similarly, damage to the battery’s connectors can interrupt the power flow and cause the battery to fail.

4. Temperature Extremes

Exposing the battery to extreme temperatures can also cause it to fail. Extreme heat or cold can damage the battery cells, affecting their performance and overall lifespan. It is important to store and use the battery within the recommended temperature range.

It is important to identify the underlying cause of battery failure in order to resolve the issue and prevent future malfunctions. If you experience battery issues with your DJI Mavic Pro, it is recommended to consult the manufacturer’s guidelines or seek professional assistance for troubleshooting and solutions.

Power Supply Issues

If you are experiencing power supply issues with your DJI Mavic Pro battery, it could be due to a variety of factors. Power supply issues can lead to battery failure or malfunction, resulting in errors or limited functionality of your drone.

One common power supply issue is a loose or damaged power connector. If the power connector is not securely connected to the drone or battery, it can cause intermittent power loss or failure. Inspect the power connector for any signs of damage or wear, and ensure it is properly inserted and secured.

Another potential cause of power supply issues is a faulty power cable. If the cable is damaged or frayed, it may not be delivering a consistent power supply to the drone. Check the power cable for any signs of damage, and consider replacing it if necessary.

In some cases, power supply issues can be caused by a problem with the drone’s power supply circuitry. If this is the case, it may be necessary to have the drone inspected and repaired by a professional technician. They will be able to diagnose and fix any issues with the power supply circuitry.

Additionally, it is important to ensure that you are using a compatible power supply for your DJI Mavic Pro battery. Using an incorrect or incompatible power supply can result in power supply errors or damage to the battery. Always refer to the manufacturer’s recommendations for the appropriate power supply.

To prevent power supply issues in the future, it is recommended to regularly inspect and maintain your DJI Mavic Pro battery and power supply components. This includes checking for any signs of damage, ensuring proper connections, and keeping the components clean and free from debris.

If you continue to experience power supply issues with your DJI Mavic Pro battery, it is recommended to contact DJI customer support or seek assistance from a professional technician. They will be able to provide further troubleshooting guidance and solutions for your specific issue.

Troubleshooting Tips

If you are experiencing power or battery failure issues with your DJI Mavic Pro, there are several troubleshooting steps you can take to try to resolve the problem.

1. Check the Power Supply

The first step to troubleshoot battery errors is to check the power supply. Make sure the battery is properly connected to the drone and there are no loose connections. Also, ensure that the power supply or charging cable is functioning properly. If there are any signs of damage or wear, consider replacing them.

2. Restart the Drone

Sometimes, a simple restart can fix minor software glitches that could be causing battery errors. Power off your DJI Mavic Pro, disconnect the battery, and wait for a few minutes. Then, reattach the battery and power on the drone. Check if the battery error still persists.

3. Update Firmware

Outdated firmware can sometimes cause compatibility issues with the battery. Ensure that your DJI Mavic Pro is running the latest firmware version. You can check for firmware updates on the DJI website or through the DJI Go app. Follow the instructions provided by DJI to update the firmware if necessary.

4. Calibrate the Battery

Occasionally, battery calibration can help resolve battery errors. Discharge the battery completely and then fully charge it. Repeat this cycle a few times to recalibrate the battery. DJI provides specific instructions on how to calibrate the battery of the Mavic Pro in the user manual, so make sure to follow them carefully.

5. Contact DJI Support

If you have tried all the above troubleshooting tips and the battery error still persists, it is recommended to contact DJI support for further assistance. They will be able to provide you with specialized guidance and troubleshooting specific to your issue.

Remember, the battery is a crucial part of your DJI Mavic Pro, and any error or issue should be addressed promptly to ensure safe and reliable flight operations.

Checking Battery Health

The DJI Mavic Pro battery is a crucial power supply for the drone. It is important to ensure its health and functionality to avoid any power-related failures or malfunctions during flights.

To check the battery health of your Mavic Pro, follow these steps:

Step 1: Power Supply

Make sure the power supply is connected properly to the battery and the charging port. A loose or faulty connection can result in power errors.

Step 2: DJI Mavic Pro Battery

Inspect the battery for any physical damage or deformation. Ensure that there are no signs of swelling or leakage, as these indicate a potential malfunction or battery failure.

Step 3: Battery Status

Check the battery status using the DJI GO app or the onboard battery indicators. Ensure that the battery is fully charged and functioning within the recommended voltage range.

If you encounter any error codes or unusual behavior during the battery check, refer to the DJI Mavic Pro user manual or contact DJI customer support for further assistance.

Error Code Description
ERR_BATT_LOW_VOLTAGE The battery voltage is too low for safe operation. Charge the battery before use.
ERR_BATT_HIGH_VOLTAGE The battery voltage is too high for safe operation. Disconnect the battery and contact DJI customer support.
ERR_BATT_CELL_DAMAGE One or more cells in the battery are damaged. Replace the battery.

Regularly checking the battery health of your DJI Mavic Pro is essential for safe and reliable operation. By following these steps and monitoring the battery status, you can ensure a smooth flying experience with your drone.

Updating Firmware

If you are experiencing issues with the battery on your DJI Mavic Pro, a common cause may be outdated firmware. Firmware is the software that controls the functionality of your drone, including the battery management system.

To resolve any power supply issues or battery failure errors, it is important to keep the firmware of your Mavic Pro up to date.

1. Check for Updates

The first step in resolving any firmware-related battery malfunction is to check if there are any available updates. DJI regularly releases firmware updates to address bugs, improve performance, and fix compatibility issues. You can check for updates using the DJI GO app or the DJI Assistant 2 software on your computer.

2. Download and Install

If an update is available, make sure you have a stable internet connection and download the latest firmware package from the DJI website. Follow the instructions provided by DJI to install the firmware update onto your Mavic Pro aircraft.

3. Calibrate the Battery

After updating the firmware, it is recommended to calibrate the battery to ensure accurate power readings. This can be done by fully charging the battery, then using it until it is completely drained. Repeat this process once or twice to allow the battery management system to recalibrate itself.

By updating the firmware of your DJI Mavic Pro, you can address any power supply issues and battery failure errors that may be causing the battery error message. Always remember to follow the manufacturer’s instructions and best practices when performing firmware updates to ensure a successful update process.

Calibrating the Battery

If you are experiencing issues with your DJI Mavic Pro battery, such as a power supply malfunction or error message, it may be necessary to calibrate the battery. Calibrating the battery can help resolve issues related to power supply and prevent potential battery failure.

Why is Calibrating the Battery Important?

Calibrating the battery ensures that the DJI Mavic Pro recognizes and accurately displays the remaining battery level. Without proper calibration, it may lead to inaccurate battery readings, which could cause the drone to unexpectedly lose power mid-flight or result in other battery-related issues.

How to Calibrate the Battery

Follow these steps to calibrate the DJI Mavic Pro battery:

  1. Ensure the battery is fully charged and the Mavic Pro is powered off.
  2. Insert the battery into the drone.
  3. Turn on the drone and remote controller.
  4. Connect the Mavic Pro to the DJI GO app on your mobile device.
  5. In the app, go to the battery settings.
  6. Select “Calibrate” or “Calibration” option.
  7. Follow the on-screen instructions to complete the calibration process.
  8. Once the calibration is finished, power off the drone and remove the battery.
  9. Wait for a few minutes and then reinsert the battery and power on the drone.

After calibrating the battery, monitor its performance during flight to ensure it is functioning correctly. If the battery issue persists or you encounter any other problems, contact DJI customer support for further assistance.

Remember, regularly calibrating your DJI Mavic Pro battery can help prevent unexpected power supply issues, improve performance, and prolong the battery’s lifespan.

Restarting the Drone

If you are experiencing an error or issue with your DJI Mavic Pro battery, restarting the drone may help resolve the problem. Restarting the drone is a simple troubleshooting step that can often resolve power supply issues or other malfunctions.

Here are the steps to restart your DJI Mavic Pro:

  1. Power off your drone by pressing and holding the power button. Make sure the battery is disconnected.
  2. Disconnect and remove the battery from the drone.
  3. Wait for at least 10 seconds to ensure a complete power cycle.
  4. Reconnect the battery to the drone, ensuring it is securely attached.
  5. Press and hold the power button to turn on the drone.

By following these steps, you can reset the drone’s power supply and potentially resolve any battery-related issues that were causing the error or malfunction. If the problem persists after restarting the drone, it may be necessary to seek further assistance from DJI support or a professional technician.

Checking for Obstructions

If you are experiencing a DJI Mavic Pro battery failure, one possible cause could be an obstruction in the power supply. It is important to check for any physical obstructions that may be preventing the battery from connecting properly.

Start by inspecting the battery itself for any visible signs of damage or dirt. Clean the battery contacts using a soft, dry cloth to remove any dirt or debris that may be obstructing the connection. It is also important to check the battery compartment of the drone for any obstructions that may prevent the battery from fitting securely.

Additionally, check the power supply connection on both the drone and the charger. If there are any loose or damaged connectors, this could also cause a battery failure issue. Ensure that the connectors are clean and secure to ensure a proper power supply connection.

If you have tried checking for obstructions and the battery issue persists, it may be a sign of a more serious error or malfunction. In this case, it is recommended to contact DJI support for further assistance in troubleshooting the problem.

Remember, ensuring a proper and obstruction-free power supply is crucial for the DJI Mavic Pro to function correctly. By carefully inspecting the battery, the battery compartment, and the power supply connections, you can effectively troubleshoot and resolve many battery-related issues.

Inspecting the Battery

If you are experiencing an error with your DJI Mavic Pro battery, it is important to inspect the battery thoroughly in order to identify any potential issues. The battery is a crucial power supply for the Mavic Pro, so any malfunction or failure can disrupt its performance.

Start by visually examining the battery for any physical damage such as cracks, dents, or swelling. If you notice any of these signs, it is likely that the battery is the cause of the error. In such cases, it is recommended to replace the battery with a new one.

Additionally, check the battery connectors for any signs of corrosion or dirt build-up. Dirty or corroded connectors can prevent proper power transfer, leading to a battery error. Use a soft, dry cloth or a cotton swab to gently clean the connectors. Avoid using liquid or abrasive cleaners as they may damage the connectors.

Furthermore, make sure that the battery is securely inserted into the Mavic Pro. Sometimes, a loose connection can trigger a battery error. Remove the battery and re-insert it firmly into the drone, ensuring that it is properly locked in place.

If the battery appears to be in good condition and securely connected, the issue may lie with the drone itself. In this case, it is recommended to seek professional assistance or contact DJI support for further troubleshooting.

Remember: Always follow the manufacturer’s guidelines and instructions when handling and inspecting the battery to avoid any accidents or damage to the equipment.

Testing the Charger

When experiencing battery issues with your DJI Mavic Pro, it’s crucial to determine whether the problem lies with the battery itself or the power supply. To do this, you need to test the charger that came with your Mavic Pro.

1. Check the Power Supply

First, ensure that the power supply is functioning correctly by plugging it into a known working outlet. Look for any indication that it’s receiving power, such as an LED light turning on.

If there’s no sign of power, try using a different outlet or power source, such as a different wall socket or a different charger altogether. This will help determine if the charger or the power supply is the cause of the problem.

2. Inspect the Charger

Once you’ve determined that the power supply is working, examine the charger itself for any signs of physical damage. Look for frayed wires, bent pins, or other visible issues that may indicate a malfunction.

If you notice any damage, it’s likely that the charger needs to be replaced. In this case, contact DJI support or purchase a new charger from an authorized retailer.

3. Test with a Different Battery

If the charger appears to be in good condition, the next step is to test it with a different battery. Borrow a battery from a friend or another Mavic Pro owner, making sure it’s fully charged.

Connect the borrowed battery to your charger and observe if it charges properly. If the charger charges the borrowed battery without any issues, it’s likely that the problem lies with your original battery.

4. Contact DJI Support

If the charger fails to charge the borrowed battery or if you don’t have access to another battery to test with, it’s recommended to contact DJI support for further assistance. They can provide additional troubleshooting steps or help you arrange for a repair or replacement if necessary.

Issue Possible Cause Solution
Battery not charging Charger malfunction Replace charger
Battery not holding charge Battery failure Replace battery
Charging time too long Power supply issue Test with different power supply

By following these steps and conducting a thorough test of the charger, you can pinpoint whether the issue with your Mavic Pro battery lies with the battery itself or the charger. This will help you determine the best course of action to resolve the problem and get your Mavic Pro back in the air.

Using a Different Charging Cable

If you are experiencing a battery error with your DJI Mavic Pro, it could be due to a malfunction in the charging cable. The charging cable is crucial for supplying power to the battery, and any issue or failure in the cable can result in a power supply failure.

To troubleshoot this problem, you can try using a different charging cable. Sometimes, the cable may be damaged or not functioning properly, causing an error in the power supply. By using a different charging cable, you can determine if the issue lies with the cable or with the battery itself.

Make sure to use a cable that is compatible with the DJI Mavic Pro battery. Using a cable from a different model or brand might not provide the correct power supply, which can lead to an error. Check the specifications of your drone’s battery to find the appropriate charging cable.

If the battery error persists even after using a different charging cable, it is recommended to contact DJI support for further assistance. They can help diagnose the issue and provide a solution to resolve the power supply error.

Cleaning Battery Contacts

If you are experiencing an error with your DJI Mavic Pro battery, such as a power supply issue or a battery malfunction, it may be due to dirty or corroded battery contacts. The contacts are the metal points on both the battery and the drone that allow for the transfer of power and data.

To clean the battery contacts, you will need a soft, lint-free cloth and a small amount of isopropyl alcohol. First, remove the battery from the drone and inspect the contacts for any visible dirt, debris, or corrosion. If you see any buildup, gently wipe the contacts with the cloth dampened with isopropyl alcohol. Be careful not to apply too much pressure, as this can damage the contacts.

After cleaning the battery contacts, dry them thoroughly with a clean cloth or allow them to air dry. Once dry, carefully reinsert the battery into the drone and ensure that it is securely connected. Power on the drone and check if the battery error or power supply issue is resolved.

Note: Cleaning the battery contacts should only be attempted if you are comfortable doing so. If you are unsure or do not have experience with this type of maintenance, it is recommended to contact DJI support or a professional technician to avoid causing further damage or voiding any warranties.

Resetting the Battery

If you are experiencing issues with your DJI Mavic Pro battery, such as a power supply error or failure to power on, resetting the battery can often solve the problem. Resetting the battery is a straightforward process that can be done in a few simple steps.

First, make sure that the battery is fully charged. Connect the battery to a power source using the provided charger and let it charge until the LED indicator on the battery turns green.

Once the battery is fully charged, disconnect it from the power supply. Remove the battery from the Mavic Pro drone by firmly pressing on the release buttons located on both sides of the battery and sliding it out.

Next, locate the power button on the battery. Press and hold the power button for approximately 10 seconds. This will reset the battery’s internal circuitry and clear any error or malfunction that may be causing the issue.

After holding the power button for 10 seconds, release it and reinsert the battery into the Mavic Pro drone. Make sure the battery is securely in place and the release buttons click back into position.

Turn on the Mavic Pro drone and check if the battery issue has been resolved. If the issue persists, try repeating the steps to reset the battery or consult the DJI support for further assistance.

Supply Mavic Issue Battery Error Power Pro Failure Power Supply DJI
Resetting the Battery X X X X X X X X X

Replacing the Battery

If you are experiencing a battery error or issue with your DJI Mavic Pro, it may be necessary to replace the battery. Power supply failure or a faulty battery can cause problems with the power and operation of your drone.

To replace the battery, follow these steps:

Step 1: Power off the Mavic Pro

Make sure to turn off the Mavic Pro and disconnect it from any power source before attempting to replace the battery. This will ensure your safety and prevent any damage to the drone.

Step 2: Remove the old battery

Locate the battery compartment on the Mavic Pro. It is typically located on the back or underside of the drone. Gently push down on the release mechanisms and slide the battery out of its slot.

Caution: Do not force the battery out or use excessive force as this may damage the drone or the battery itself.

Step 3: Insert the new battery

Take your new battery and carefully align it with the battery compartment. Gently push it in until it clicks into place. Ensure that the battery is securely installed and that there are no gaps or loose connections.

Step 4: Power on the Mavic Pro

Once the new battery is securely installed, turn on the Mavic Pro and check for any error messages or issues. If the battery was the cause of the problem, it should now be resolved.

If you continue to encounter battery errors or issues with power supply after replacing the battery, it is recommended to contact DJI customer support for further assistance. They will be able to provide additional troubleshooting steps or arrange a repair if necessary.

Remember, always follow the manufacturer’s instructions and guidelines when handling or replacing the battery of your DJI Mavic Pro. Safety should be your top priority to avoid any potential accidents or damage to your equipment.

Using a Battery Monitor

If you are experiencing power supply issues or malfunctions with your DJI Mavic Pro, a battery monitor can be a helpful tool to diagnose and troubleshoot the problem. A battery monitor is a device that measures and displays the voltage and other relevant information about your battery.

How Does a Battery Monitor Help?

A battery monitor provides real-time data about your battery’s voltage, current, and remaining capacity. By using a battery monitor, you can easily determine if the power supply issue is related to the battery itself or another component of the drone.

For example, if you are encountering a power supply issue, the battery monitor can indicate if the battery voltage is abnormally low or if there is a significant drop in voltage during flight. This information can help you identify a battery failure or an error with the power supply system.

How to Use a Battery Monitor

To use a battery monitor with your DJI Mavic Pro, follow these steps:

  1. Connect the battery monitor to the power supply port on your DJI Mavic Pro.
  2. Turn on both the drone and the battery monitor.
  3. Allow the battery monitor to calibrate and display the voltage and other relevant information.
  4. Monitor the readings on the battery monitor while flying or testing the drone.
  5. If the readings indicate a power supply issue or a battery failure, it is recommended to contact DJI customer support for assistance or consider replacing the battery.

By using a battery monitor, you can quickly identify and address any power supply issues or battery failures that may be causing the error message on your DJI Mavic Pro.

Resetting the Drone

If you are experiencing power supply failures, battery malfunctions, or any other error with your DJI Mavic Pro, resetting the drone can often resolve the issue. Resetting the drone will reboot its systems and clear any temporary glitches or errors that may be causing the problem.

To reset the DJI Mavic Pro, follow these steps:

  1. Power off the drone by pressing and holding the power button on the remote controller for 3 seconds.
  2. Disconnect the drone from the power supply and remove the battery.
  3. Wait for at least 10 seconds before reinserting the battery.
  4. Power on the drone by pressing and holding the power button on the remote controller.

After resetting the drone, check if the power supply issue or battery error is resolved. If the problem persists, it may indicate a more serious issue, and you should contact DJI customer support for further assistance.

Remember to always ensure that your DJI Mavic Pro is fully charged before flying to avoid any power-related issues. Regularly inspect and maintain the power supply and battery to prevent any potential malfunctions.

Performing a Factory Reset

If you are experiencing persistent power supply issues with your DJI Mavic Pro battery, a factory reset may help resolve the problem. A factory reset can be performed to reset the battery to its original settings and clear any software or configuration issues that may be causing the power supply malfunction.

Before proceeding with a factory reset, ensure that the Mavic Pro battery is fully charged and securely connected to the power supply. It is also a good idea to remove and reinsert the battery to ensure a proper connection.

To perform a factory reset on the DJI Mavic Pro battery, follow these steps:

  1. Turn off the Mavic Pro and disconnect it from any power sources.
  2. Press and hold the power button on the battery for approximately 10 seconds.
  3. Release the power button and wait for the battery LED indicators to turn off.
  4. Press and hold the power button again for approximately 5 seconds.
  5. The LED indicators on the battery should start flashing rapidly, indicating that the factory reset has been initiated.
  6. Wait for the LED indicators to stop flashing and return to their normal state.
  7. Turn on the Mavic Pro and reconnect it to the power supply.

After performing the factory reset, monitor the battery performance to see if the power supply issue has been resolved. If the issue persists, it may indicate a hardware failure with the battery, and it may need to be replaced.

Seeking Professional Help

If you have tried all the troubleshooting steps mentioned above and are still experiencing power supply related issues with your DJI Mavic Pro battery, it may be time to seek professional help. A malfunctioning battery can be a serious problem and should be addressed by a trained technician who has experience with DJI products.

A professional can diagnose the issue and provide you with a solution that is specific to your power supply failure. They have access to specialized equipment and tools that can help them identify the root cause of the problem and recommend the best course of action.

It is important to note that attempting to fix the battery issue on your own may void any warranties or guarantees that may be in place. It is always best to consult a professional to avoid any further damage to your DJI Mavic Pro or potential injury.

By seeking professional help, you can ensure that your DJI Mavic Pro battery issue is addressed efficiently and effectively. They have the knowledge and expertise to resolve any power supply related problems and get your drone back in the air as soon as possible.

Benefits of Seeking Professional Help
Expertise in DJI Mavic Pro battery issues
Access to specialized equipment and tools
Resolution specific to your problem
Preservation of warranties and guarantees
Efficient and effective resolution

Overall, if you are facing a battery issue with your DJI Mavic Pro and the troubleshooting steps have not resolved the problem, it is recommended to seek professional help. They will not only diagnose and fix the issue but also ensure that your power supply is functioning correctly, providing you with peace of mind when flying your drone.

Preventing Battery Errors

Preventing battery errors is crucial to ensure the proper functioning of your DJI Mavic Pro. Battery failures or malfunctions can lead to issues with power supply, which can hinder the performance of your drone.

Here are some tips to prevent battery errors:

1. Use Genuine DJI Batteries: Always use authentic DJI batteries that are specifically designed for your Mavic Pro. Generic or counterfeit batteries may not provide a reliable power supply and can lead to errors.

2. Charge Batteries Correctly: Follow the recommended charging instructions provided by DJI. Overcharging or undercharging the batteries can cause power supply issues and increase the risk of errors.

3. Inspect Batteries Regularly: Check your batteries for any physical damage or signs of wear and tear. Damaged batteries can lead to power supply problems and errors. If you notice any issues, such as bloating or leaks, replace the battery immediately.

4. Store Batteries Properly: Store your batteries in a cool and dry place, away from direct sunlight and extreme temperatures. Improper storage conditions can affect the battery’s performance and increase the chances of errors.

5. Update Firmware: Keep your DJI Mavic Pro firmware up to date. Firmware updates often include improvements and bug fixes that can prevent battery errors.

6. Don’t Mix Batteries: Avoid mixing old and new batteries or batteries with different levels of charge. Mixing batteries can cause power supply imbalances and lead to errors.

7. Fly Responsibly: Follow the recommended flight time guidelines and avoid pushing the limits of your batteries. Overusing or abusing the batteries can result in power supply issues and errors.

By following these guidelines, you can minimize the risk of battery errors and ensure a smooth and safe flying experience with your DJI Mavic Pro.

Proper Charging and Storage

The DJI Mavic Pro battery is a crucial component for the overall performance and flight duration of your drone. To ensure that you prevent any power supply failure or malfunction, it is important to follow the proper charging and storage practices.

Charging:

Always use the DJI Mavic Pro charger to charge the battery. Using third-party chargers may lead to compatibility issues or damage to the battery.

Make sure that you are using a power source that is stable and reliable. Unstable power sources may cause issues during the charging process, leading to battery errors or failure.

Connect the charger to a power outlet and plug it into the battery. The charger’s LED indicators will show the charging status. It is recommended to fully charge the battery before each flight to maximize flight time.

Do not leave the battery unattended while it is being charged. Always monitor the charging process to prevent any overheating or overcharging. If the battery feels hot or starts to swell, disconnect it immediately and allow it to cool down before handling it further.

Storage:

When storing the DJI Mavic Pro battery, make sure it is at least partially charged. A fully discharged battery may become unstable and may not hold its charge properly.

Store the battery in a cool, dry place away from direct sunlight or extreme temperatures. Exposure to high or low temperatures may negatively affect the battery’s performance and lifespan.

Before storing the battery for a long period of time, it is recommended to discharge it to around 40-60% of its capacity. This will help maintain the battery’s health and prevent issues such as self-discharge or capacity loss.

Following these proper charging and storage practices will help you minimize battery errors and ensure the longevity and reliability of your DJI Mavic Pro battery.

Avoiding Extreme Temperatures

One common issue that drone users may encounter is the battery error due to extreme temperatures. DJI Mavic Pro batteries are designed to operate within a specific temperature range for optimal performance and safety. Extreme temperatures can lead to power supply issues, battery malfunction, and even complete failure of the drone.

To avoid this battery error and maintain the longevity of your DJI Mavic Pro, it is important to be aware of the temperature conditions in which you operate your drone. Here are some tips to help you avoid extreme temperatures:

1. Operating in Cold Temperatures:

  • Avoid flying your DJI Mavic Pro in temperatures below 32°F (0°C). Cold temperatures can cause the battery to lose its charge quickly and reduce its overall performance.
  • If you must fly in cold weather conditions, keep the batteries warm by storing them in an insulated bag or using a hand warmer prior to flight. This can help maintain the battery’s temperature and prevent power supply issues.
  • Always allow the batteries to warm up to room temperature before charging them. Charging a cold battery can cause damage and result in battery failure.

2. Operating in Hot Temperatures:

  • Avoid flying your DJI Mavic Pro in temperatures above 104°F (40°C). High temperatures can cause the battery to overheat and potentially lead to a battery error.
  • If you need to fly in hot weather conditions, try to find a shaded area to launch and land your drone. This can help to reduce the temperature exposure and minimize the risk of a battery error.
  • Allow the batteries to cool down before recharging them. Charging a hot battery can cause internal damage and decrease its lifespan.

By following these guidelines and avoiding extreme temperature conditions, you can reduce the risk of encountering a battery error or failure with your DJI Mavic Pro. Remember to always prioritize safety and monitor the battery’s temperature during flight to ensure optimal performance.

Regular Maintenance

To ensure the optimal performance of your DJI Mavic Pro, regular maintenance is recommended. This will help prevent any potential malfunctions or issues with the battery or power supply.

First and foremost, it is important to keep the battery clean and free from any debris or dust. Use a soft cloth to wipe the surface of the battery regularly. Avoid using any harsh chemicals or cleaners, as this may damage the battery.

Additionally, always check the battery connectors for any signs of wear or damage. Make sure they are securely connected to the power supply and the drone itself. Loose connections can result in power supply issues and errors.

It is also advisable to inspect the battery regularly for any physical damage. Cracks or dents on the battery casing can lead to power supply problems and may even cause the battery to fail. If you notice any damage, it is recommended to replace the battery immediately.

Important: Always store the battery in a cool and dry place. Extreme temperatures can negatively affect its performance and may result in battery errors or failures.

Regularly updating the firmware of your DJI Mavic Pro is another essential part of maintenance. Firmware updates often include bug fixes and improvements that can help resolve battery or power-related issues.

Note: It is important to follow the manufacturer’s instructions when updating the firmware to ensure a successful update process.

By following these regular maintenance practices, you can help prolong the life of your DJI Mavic Pro battery and reduce the risk of experiencing power supply or battery errors during flight.

Understanding Error Codes

When using the DJI Mavic Pro, it’s important to be aware of the different error codes that may appear. These codes can help diagnose and troubleshoot issues that may arise during your flight. Below are some common error codes and their meanings:

Power Supply Errors:

  • Power Failure: This error code indicates a failure in the power supply system of the Mavic Pro. It could be due to a malfunctioning battery or a problem with the connection between the battery and the drone.
  • Low Battery: This error code notifies you that the drone’s battery is running low and needs to be recharged. Ensure that you have a fully charged battery before takeoff to avoid any issues during flight.

System Malfunction Errors:

  • Motor Failure: This error code suggests a problem with one or more of the drone’s motors. It could be due to a mechanical issue or a malfunctioning motor. It’s essential to check the motor connections and ensure they are functioning correctly.
  • IMU Error: The IMU (Inertial Measurement Unit) is responsible for providing stability and orientation information to the drone. If you encounter an IMU error, it could indicate a problem with the IMU sensor or its calibration. Recalibrating the IMU may help resolve the issue.

Power Errors:

  • Power Error: This error code indicates a general power-related issue. It could be caused by a variety of factors, such as a faulty power cable or an inconsistent power supply. Checking all the connections and ensuring a stable power source is crucial to resolving this error.
  • Overheating: If the drone’s components become too hot, it may trigger an overheating error. This error indicates that the drone needs to cool down before further use. Avoid flying in extreme temperatures or humid conditions to prevent overheating.

Understanding these error codes and their meanings can help you quickly identify and troubleshoot any issues that may arise during your DJI Mavic Pro flight. If you continue to encounter errors even after attempting the suggested solutions, it’s best to reach out to DJI support for further assistance.

Question and Answer:

My DJI Mavic Pro is showing a battery error. What should I do?

If you are experiencing a battery error with your DJI Mavic Pro, first make sure that the battery is properly inserted and securely connected. If the error persists, try resetting the battery by fully discharging it and then charging it back up. If the problem still persists, you may need to replace the battery.

I’m getting a power supply issue error on my DJI Mavic Pro. How can I fix it?

If you are receiving a power supply issue error on your DJI Mavic Pro, first make sure that the power supply is properly connected and functioning. Try using a different power supply or USB cable to see if the error is resolved. If the problem persists, it may indicate a problem with the internal power supply circuitry, and you should contact DJI support for further assistance.

My DJI Mavic Pro’s battery is not functioning properly. What could be causing this?

There could be several reasons why your DJI Mavic Pro’s battery is malfunctioning. It could be due to physical damage, moisture exposure, or a manufacturing defect. Make sure to check for any visible signs of damage or corrosion on the battery. If the battery is still under warranty, contact DJI support for a replacement. Otherwise, you may need to purchase a new battery.

Why is my DJI Mavic Pro showing a battery failure error?

A battery failure error on the DJI Mavic Pro can occur due to several reasons. It could be caused by a faulty battery, incorrect battery installation, or the battery reaching the end of its lifespan. Start by ensuring the battery is properly inserted and securely connected. If the error persists, try resetting the battery by fully discharging it and then charging it back up. If the issue continues, it is recommended to replace the battery.

I have been using my DJI Mavic Pro for a few months now, and suddenly it is showing a battery error. What can I do to fix this?

If your DJI Mavic Pro is showing a battery error after few months of use, it could indicate a battery issue. Try resetting the battery by fully discharging it and then charging it back up. If the error persists, you may need to replace the battery. It’s possible that the battery has reached the end of its lifespan, especially if it has been used frequently. Contact DJI support for further assistance and guidance on replacing the battery.

Why is my DJI Mavic Pro battery not working?

There could be several reasons why the DJI Mavic Pro battery is not working. It could be a battery error, power supply issue, or a malfunction in the battery itself.